Refund Policy | Clarity Phoenix

Refund Policy

Last updated: May 2025

We believe in the power of clarity and the value of the tools we’ve created — and we’re committed to being transparent about what we offer.

1. Digital Products

Because our offerings (like the Clarity Kickstart, Clarity Catalyst, and related resources) are digital and downloadable, all purchases are considered final. Once you’ve gained access, they cannot be returned or revoked — which means we don’t offer refunds for digital products.

2. Why This Matters

This policy ensures fairness for both our customers and creators. We stand behind the work — and we also trust you to purchase intentionally. That’s part of the clarity journey, too.

3. Exceptions

If you believe you’ve made a purchase in error, or are experiencing technical issues accessing your materials, please email us at [email protected]. We will always do our best to support you.

4. Coaching or Future Live Programs

Should we offer live coaching or group programs in the future, those policies may vary and will be clearly stated on the product or registration page.

Thank you for honoring the energy and work that goes into each offering — and for walking your own path with intention.

— The Clarity Phoenix Team